Returns

Our Return Policy In Summary

Return Conditions

You can return the product within 10 days of delivery. The product can only be returned if it was delivered to you damaged or an incorrect item was delivered. We may ask for proof of damage before you post the return. In the event that an item is lost in transit, please contact us to arrange a replacement item to be dispatched. If a replacement cannot be provided, due to lack of stock, a refund will be issued. We usually allow for 21 days to pass before shipping a return item in case a carrier has misplaced or had issues processing a shipment. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Kiosk suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed. Kiosk will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.

Returning A Package

If a returned item is shipped international, please clearly mark the package ‘RETURNED GOODS’, to avoid any Customs charges. Kiosk is NOT responsible for any return Customs charges made. Any charges incurred, including the cost of return postage are the responsibility of the customer.